Terms of Service

1. About these terms #

These terms are a contract between you and Limitlex Technologies Limited (RC [RC NUMBER], registered address [REGISTERED ADDRESS]), which operates OPSIS. “We”, “us” and “OPSIS” mean Limitlex Technologies Limited. “You” means the person or business holding the account.

OPSIS is a marketplace. Location owners register the TVs they already own as advertising screens. Advertisers buy those screens by state, city and local government area. Every advert that plays is verified before an advertiser is charged or an owner is paid. These terms cover both sides; section 4 applies to owners, section 5 to advertisers, and everything else to both.

By creating an account, pairing a screen, uploading an advert or using any part of OPSIS, you agree to these terms and to our Privacy Policy, which explains what we do with your data. If you are acting for a company, you confirm you have authority to bind it. If you do not agree, do not use OPSIS.

2. Accounts #

You must be 18 or older and able to enter a contract under Nigerian law.
What you tell us must be true and kept up to date: your name, your business name, your phone number, your bank account, the address of each location.
Your password and quick sign-in PIN are yours to protect. Anything done from your account is treated as done by you until you tell us it has been compromised. Tell us straight away if it has.
One account per person or business. You may not create an account for somebody else, or transfer yours, without our written agreement.
Before an owner is paid, and before an advertiser's content goes on a public screen, we verify who you are. Owners are verified through our identity partner's hosted page; advertisers through their CAC registration. We never store a BVN or NIN — see the Privacy Policy. We may decline or withdraw verification if the details do not check out, and we will tell you why.

3. The verified play #

The unit of everything on OPSIS is a verified play: one advert, shown in full on one registered screen, with a record generated on that device and accepted by our servers. A play that did not complete — the TV lost power, the network dropped, the file did not load — is recorded as interrupted. It earns the owner nothing and costs the advertiser nothing.

Nobody is charged and nobody is paid for anything less than a verified play. This is the rule every other clause in these terms is built on.

Our servers are the record of what played. A screen that has been offline may report its plays later, and those are verified in the ordinary way; a play reported twice counts once. We may refuse to verify plays from a screen that is reporting things it could not have shown, and section 7 says what happens when you disagree with a verification.

4. If you are a location owner #

Your screens

You own, or have the right to use, every TV you register, and you have the right to show advertising at every location you register. We do not supply screens.
The screen player is ours; the TV is yours. You install the player, keep the TV on during the hours you told us it is on, keep it connected to the internet, and keep the screen visible to the public in the position you described. A screen that is off, dark, facing a wall or in a back room is not what advertisers paid for.
You will not tamper with the player, interfere with how it records plays, or do anything that makes a screen report a play it did not show. That is fraud, and section 10 applies.
You may run your own House Ads — your menu, your promotions, your announcements — on your screens for free, alongside paid adverts. House Ads must follow the content rules like anything else on the network.
You may disconnect a screen or close a location at any time. Earnings already verified are still yours.

What you earn

You earn a fixed amount in naira for every verified play on your screens. The rate is shown in the app for each screen before you agree to anything and at all times afterwards. We may change the rate for future plays with at least 14 days' notice in the app; plays already verified are paid at the rate that applied when they played.
Earnings are calculated in kobo and never rounded in our favour. Where a play's gross is split between you and the network, the split is exact to the kobo.
A verified play becomes withdrawable after a 24-hour settlement window. The window exists so that a screen that comes back online after a long gap, or a dispute raised the same day, can be reconciled before money moves.
You are paid by bank transfer to a Nigerian bank account in your name or your registered business's name. You must be verified before your first payout. Any transfer fee is shown before you confirm a withdrawal and deducted from it.
If an amount was paid to you in error, or for plays later found to be fraudulent, we may recover it from your future earnings or ask you to return it.
You are responsible for any tax on what you earn. We may issue statements, and we may withhold tax where the law requires us to.

Content on your screens

Every paid advert is reviewed before it airs, and you can see in the app which campaigns are running on your screens. If a particular advert is unsuitable for your venue, tell us and we will pull it from your screens; you do not need a reason. We may also, at our discretion, decline to air any content, remove any advert, or suspend a screen that is not performing as described or whose reports we cannot trust. We will tell you when we do and why.

5. If you are an advertiser #

What you pay

You are charged a fixed amount in naira per verified play, at the rate shown for each screen when you build a campaign. There is no charge for impressions, reach, time on screen or anything else.
Interrupted plays are never charged. That is not a refund; the charge never happens. Where an interrupted play was somehow charged, the reversal to your wallet is automatic once verification catches it — you do not have to ask.
Rates may change for future campaigns with at least 14 days' notice. A campaign already approved runs at the rate it was approved at until it ends or you change it.

Your wallet

Campaigns are paid from a prepaid wallet. You top it up by bank transfer or card through our payment partner. Top-ups are in naira, are credited when the payment partner confirms them, and are not interest-bearing.
A campaign can only spend the budget you set for it. Each verified play draws the rate down from that budget and your wallet.
Screens go offline and report their plays later. If a screen showed your advert while it was offline and your budget ran out in the meantime, that play is still a verified play: the owner showed it and is paid for it, and your wallet may go negative by that amount. We show you clearly when it does, and you must bring the wallet back to zero before starting another campaign. We may hold or pause campaigns while a wallet is overdrawn.
You may withdraw unused wallet balance to the bank account you topped up from. We may take up to 10 working days and deduct the payment partner's fee. Balances from promotional credit are not withdrawable.

Approval before airing

Nothing goes on a public screen until we have looked at it. Every advert and every campaign is reviewed against the content rules and, where the product needs it, for its regulatory clearance. We aim to answer within one working day. We may approve, ask for changes, or reject, and we will say why. Approval is not legal advice and does not transfer to you any of our responsibility, nor to us any of yours, for what the advert says.

Reporting

Your campaign report shows every verified play by screen, location and time, and every interrupted play, so you can see what you were charged for and what you were not. Play counts are the count of verified plays. They are not an estimate of how many people saw the advert, and we do not make one — see section 8.

6. Content rules #

These apply to paid adverts and to owners' House Ads alike. You are responsible for what you upload and confirm that:

You own it or have the licence to use it — the footage, the music, the logos, the faces in it — including the right to display it publicly on screens in the locations you choose.
It makes no false or misleading claim. Prices, discounts, availability, results and comparisons must be true and provable when the advert airs.
It complies with the Advertising Regulatory Council of Nigeria (ARCON, formerly APCON) code and, where it applies, carries the vetting or certificate number required before a Nigerian advert may run.
Where it advertises food, drink, drugs, cosmetics, medical devices or anything else regulated by NAFDAC, the product is registered and the advert has any approval NAFDAC requires. The same goes for any other sector regulator — CBN for financial products, SEC for investments, NCC for telecoms, and so on.
It is not in a prohibited category: pornography or sexually explicit content; gambling or betting where the location or the audience makes it unlawful or where the operator is not licensed; tobacco, vapes and cannabis; weapons; unlicensed pharmaceuticals, miracle cures and unregistered herbal products; unregistered investment schemes, forex signals and anything resembling a Ponzi scheme; political campaign material outside what the law and the location owner allow; content that is hateful, discriminatory, defamatory or incites violence; content that is unsuitable for the general public, including children, that a screen in a public place may be seen by.
It is not deceptive about who is behind it, and does not impersonate any person, brand or authority.

We may reject, remove or stop any content at any time, before or after approval, if we believe it breaks these rules or the law, if a regulator or a court tells us to, or if a location owner asks us to remove it from their screens. Verified plays before removal remain payable and chargeable. You will compensate us for any loss, claim or penalty we suffer because content you supplied broke these rules.

7. Disputes #

If you think a play was verified that should not have been, or was not verified when it should, raise a dispute in the app or portal, or by email, within 30 days of the play. Say which campaign or screen and which plays, and why. We investigate from the play records, the screen's heartbeats and, where relevant, the media file, and answer within 10 working days. Where we find a play was wrongly verified, the advertiser's charge is reversed and the owner's earning withdrawn; where we find a play was wrongly interrupted, the reverse. Our decision on a dispute, made in good faith from the records, is final as between OPSIS and you, without prejudice to your rights under section 11.

Disputes between an advertiser and a location owner about anything other than a play — the state of a venue, say, or the suitability of an advert — are between those two parties. We will help where we reasonably can, but we are not a party to them.

8. The platform #

Availability is best-effort. We work to keep OPSIS running all the time, and screens are built to keep playing through an outage and report afterwards. But we do not promise uninterrupted service, and we may take the platform down for maintenance, with notice where we can give it. Owners are not paid for plays that did not happen because of an outage, and advertisers are not charged for them.
No guarantee of audience. A verified play means an advert was shown on a screen; it does not mean any particular number of people saw it, noticed it or acted on it. We do not measure audiences and we make no representation about footfall, reach, frequency, attention or results. Any figures about a venue are given by its owner, and advertisers should treat them accordingly.
No guarantee of inventory. Screens join and leave the network, go offline and come back. A campaign is a request to play on the screens you chose while they are available, not a reservation of a fixed number of plays.
Our software. The apps, the portal, the player and this site are ours and are licensed to you, not sold, for use with OPSIS only. You may not copy, modify, reverse-engineer, scrape or resell them, or use them to build a competing service.
Your content. You keep ownership of what you upload. You give us a licence to store it, review it, encode it, distribute it to screens and show it in reports, for as long as it is on the network and as long afterwards as our records must be kept.
Third parties. Payments, identity checks, text messages and app-store distribution are provided by partners under their own terms. We choose them carefully but are not responsible for their downtime.

9. Liability #

OPSIS is provided as it is. To the fullest extent Nigerian law allows:

We are not liable for lost profits, lost revenue, lost business, lost data or any indirect or consequential loss, however it arises.
Our total liability to you for anything arising out of these terms or your use of OPSIS in any 12-month period is limited to the fees you paid to us, or the platform share we retained from plays on your screens, in the three months before the claim arose. For an advertiser, that is the platform's share of what your wallet was charged; for an owner, the platform's share of the plays you were paid for.
We are not liable for what an advert says, for a location owner's venue or the accuracy of what they say about it, or for the acts of another user of the network.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

10. Suspending and closing accounts #

By you. You may close your account at any time from the app or by email. Owners: verified earnings are paid out after the settlement window; unpaired screens stop showing content. Advertisers: running campaigns stop, and unused wallet balance is returned under section 5.

By us. We may suspend a screen, pause a campaign, restrict an account or terminate it if you break these terms, if we reasonably suspect fraud (including a screen that reports plays it did not show, or content that misrepresents who is behind it), if verification fails or is withdrawn, if a regulator or court requires it, or if you have not used the account for two years and have not answered our notice. We will tell you what we did and why, except where the law prevents us or where telling you would defeat an investigation.

On termination for fraud we may withhold unpaid earnings or wallet balance while we investigate, and set them off against any loss you caused. Otherwise, what is owed is paid. Sections that by their nature survive — content responsibility, liability, records, governing law — survive termination.

11. General #

Governing law. These terms are governed by the laws of the Federal Republic of Nigeria.
Courts. Any dispute that cannot be resolved between us is subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria. Before going to court, both of us agree to try in good faith to settle it by discussion for 30 days from written notice.
Changes. We may change these terms. For anything material we give at least 14 days' notice in the app or by email, and continuing to use OPSIS after the effective date means you accept the change. Where a change affects the rate, section 4 and section 5 say what happens to plays already made.
Notices. We contact you at the phone number and email on your account. You contact us at the address in section 12.
Whole agreement. These terms, the Privacy Policy and the rates shown in the app are the whole agreement between us about OPSIS. If any part is found unenforceable, the rest stands.
No waiver. If we do not enforce something once, we can still enforce it later.
Assignment. You may not transfer your rights under these terms. We may transfer ours to a successor of the business, and will tell you if we do.

12. Contact #

Limitlex Technologies Limited
RC [RC NUMBER]
[REGISTERED ADDRESS]
hello@limitlextechnologies.com

For a dispute about a play, use the dispute button in the app or portal first; it attaches the records for us.